Help Booking

Booking, Payment and Cancellation

To book or reserve a bed and breakfast room at the Lincoln House Hotel in London you can:

1. Telephone us on 0207 486 7630 (from the UK) or 00 44 207 486 7630 (from outside the UK) and our Receptionist will take your booking.

2. Complete the Quickcheck email booking enquiry form and we will check availability and email you as quickly as possible. If you would like to do this now click here

3. Email us at our email address: reservations@ lincoln-house-hotel.co.uk and we will respond as quickly as possible.

4. Send us a fax with your request to 0207 486 0166 (from the UK) or 00 44 207 486 0166 (from outside the UK) and we will fax back a booking form for you to complete.

5. Send us your enquiry or booking by post and if you prefer, we will respond by letter.

6. In person - you or a third party are welcome to visit the Lincoln House to make a booking.

To Guarantee Your Booking

We will require either credit/debit card details or postal order in the amount of your first night's stay. Of course a cash deposit is acceptable if booking is made in person.

If you prefer not to email your full credit card details you could download a 'Room Booking Form' to fax or send by post click here or telephone us instead with the full details required as shown on the booking form. If you prefer you could send your credit card number in two parts on two seperate emails or send us your contact telephone number and we will call you to take your booking. Please Note: for Switch/Solo card authorisation we require the Issue Number and for Diners/Solo card we need the Issue Date.

If you do not wish to pay your bill with a credit card, that is not a problem, as we are only asking you to guarantee your room reservation with the credit card. Please rest assured that your credit card details will be kept confidential. If for any reason you do not honour your booking without cancelling in time, your account will be charged with the cost of the first night's stay. (See our cancellation policy below).

Payment

You can pay for your accommodation in the following ways:

1. Cash - remember the special discount to our overseas guests of 5% for payment in cash (Sterling bank notes).

2. By Credit/Debit Card. We accept the following:

Visa, Delta, Mastercard, JCB, Switch, Solo, American Express and Diners Club.

3. Payment in person by Sterling Travellers Cheques.

Important Request To Our Guests

Please note that if you have given us your credit card details in advance in order to guarantee your booking your card will not be charged and the details of the card will only be used to get authorisation to guarantee your booking. You are still required to pay your bill at Reception, with your card, on departure.

Cancellation Policy

Booking cancellation terms and conditions as stated by the management:

An advance notice by email or fax is required at all times, even when the cancellation is for only part of the booking. This is to allow sufficient time to re-let the room. Otherwise a cancellation fee will be charged on the following basis:

1. For a booking of 1 - 3 nights an advance notice of a minimum of 5 nights is required. If this is not received then there will be a cancellation charge equal to half of the value of the booking.

2. For a booking of 4 - 6 nights an advance notice of a minimum of 7 nights is required. If this is not received then there will be a cancellation charge equal to half of the value of the booking.

3. For bookings of 7 nights or more an advance notice of not less than 10 nights is required. In addition to an advance deposit agreed upon by the management, depending on the length of stay. This deposit is non-refundable in case of no show or cancellation. If cancellation is after arrival, the policy applicable is the one stated above.